From today 24/3/20 - we will no longer be able to offer routine services. We (or any veterinary surgeries in the UK) are not be able to offer: neutering, vaccinations including second vaccinations, any routine operations or  routine appointments.  By law, we are only allowed to see emergency cases.  If you have an animal that is in urgent need of veterinary attention please phone the surgery and we will assess the situation. 
The safety of our clients and staff is paramount with the current situation we need to do everything we can. Always phone us first. If you have been given permission to attend then please phone the surgery to say that you have arrived in our car park. If our phones are busy we will pop back and foward to the car park to check who has arrived.

We are now requesting that you stay in the car park (unless there are exceptional circumstances) while we examine your animal inside the surgery. We will come to the car park to collect your pet and return them once they have been examined. Discussion will either occur at a 2m distance or over the telephone.  Our front door will now be locked at all times.  Please phone us when you arrive.

For repeat prescriptions including flea and worming treatment, please phone in advance, we will ask you to pay over the phone. When you arrive to pick the prescription up, please could you phone us again and we will bring it to the car park to you, so you do not need to enter the surgery.

Please do not come if you have the corona virus symptoms - a continuous new cough or a high temperature.  If your animal is ill in these circumstances please telephone us.
If you have an animal with a non-urgent problem, with the current corona virus state of emergency it may be suitable to send us an email with a picture. We will then phone you back and discuss the case.  The cost of this will be £23 payable before speaking to the vet.  Not all problems can be dealt with in this way, and it is never as thorough as examing the animal.  There are lots of things we can not do this way such as chest auscultation, abdominal palpation and any diagnostic tests.  For all urgent cases continue to ring us as our email is not checked on an emergency basis.
The situation changes on a daily basis so please bear with us. Please check our facebook page as we will be updating this when we need too. The coming months are going to present new challenges every day, as the government says we must all work together, we appreciate your patience and continued support.

Loyalty Club Terms

Gibson and Jones Loyalty Club

February 2020 is the fifth anniversary of the inception of Gibson and Jones Veterinary Surgeons Loyalty Club. As an independent veterinary practice, we are able to offer health plans and discount schemes which are tailor-made to best suit the needs of our own exclusive client base.

Rather than commit clients to a contract discount scheme, involving commitment to buy products and services on a regular and scheduled basis, it was decided that our discount scheme would best serve the interests of clients by giving point-of-sale discount at the time of purchase.

Membership of Gibson and Jones Loyalty Club is available by invitation only to clients who attend the surgery for the administration of two on schedule consecutive booster vaccinations. This can be withdrawn at any time with no reason given. 

Once listed as a loyalty club member the following discounts are applied automatically at our client’s home surgery.

A 10% discount is applied to all of the following products and services.

  • Routine booster vaccinations including kennel cough.
  • Purchase of all parasite control products i.e. flea control drugs such as Advocate, Advantage and Bravecto together with wormers such as Droncit, Drontal and Milpro.

Finally, and the primary reason for the inception of our loyalty club; a 10% discount will be applied to the provision of the following diagnostic and treatment services:

  • Radiography
  • Ultrasonography
  • In house blood testing and haematology.

The investment of the practice in the purchase of equipment to provide the above services represents a financial commitment of over £100,000. This equipment purchase is only made possible due to the contribution made by clients bonded to the practice in terms of purchase of routine preventative healthcare. Whilst we are flattered to know that some of our clients obtain their routine preventative healthcare elsewhere and then attend our surgery for the benefit of our significant diagnostic capability, we now consider that our Loyalty Club and its diagnostic discounts represents the best way of rewarding our bonded client’s loyalty.

If you feel that you should be considered for membership of our loyalty club but have not yet been registered please bring this to the attention of our reception staff on your next attendance at either of our Llanelli or Gowerton surgeries.

Swansea Veterinary Surgery

2 Bryn-y-mor Rd, Gowerton,
Swansea, SA4 3EZ

01792 879822
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Opening Times

    • Appointments   9am - 10am
    • Appointments   2pm - 4.00pm
    • Appointments   5pm - 6.45pm
    • Appointments   9am - 11am

Llanelli Veterinary Surgery

154c Sandy Road,
Llanelli, SA15 4DP

01554 773943
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Opening Times

    • Appointments   9am - 10am
    • Appointments   2pm - 4pm
    • Appointments   5pm - 6.30pm
    • Appointments   9am - 11am

Copyright © 2019 Gibson & Jones Veterinary Surgeons
Photography by Aled Evans
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