From today 24/3/20 - we will no longer be able to offer routine services. We (or any veterinary surgeries in the UK) are not be able to offer: neutering, vaccinations including second vaccinations, any routine operations or  routine appointments.  By law, we are only allowed to see emergency cases.  If you have an animal that is in urgent need of veterinary attention please phone the surgery and we will assess the situation. 
 
The safety of our clients and staff is paramount with the current situation we need to do everything we can. Always phone us first. If you have been given permission to attend then please phone the surgery to say that you have arrived in our car park. If our phones are busy we will pop back and foward to the car park to check who has arrived.

We are now requesting that you stay in the car park (unless there are exceptional circumstances) while we examine your animal inside the surgery. We will come to the car park to collect your pet and return them once they have been examined. Discussion will either occur at a 2m distance or over the telephone.  Our front door will now be locked at all times.  Please phone us when you arrive.

For repeat prescriptions including flea and worming treatment, please phone in advance, we will ask you to pay over the phone. When you arrive to pick the prescription up, please could you phone us again and we will bring it to the car park to you, so you do not need to enter the surgery.

Please do not come if you have the corona virus symptoms - a continuous new cough or a high temperature.  If your animal is ill in these circumstances please telephone us.
 
If you have an animal with a non-urgent problem, with the current corona virus state of emergency it may be suitable to send us an email with a picture. We will then phone you back and discuss the case.  The cost of this will be £23 payable before speaking to the vet.  Not all problems can be dealt with in this way, and it is never as thorough as examing the animal.  There are lots of things we can not do this way such as chest auscultation, abdominal palpation and any diagnostic tests.  For all urgent cases continue to ring us as our email is not checked on an emergency basis.
 
The situation changes on a daily basis so please bear with us. Please check our facebook page as we will be updating this when we need too. The coming months are going to present new challenges every day, as the government says we must all work together, we appreciate your patience and continued support.

Out of Hours Vets

If you have an emergency when we are closed, please contact our partners Vets Now on 01792 775572.

If your pet has an emergency during our normal opening hours, please call the practice and we will advise you what to do next. Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

Don’t forget, their team don’t work during the day, so you don’t have to worry about disturbing them at night. So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next. If you have an emergency when we are closed, please contact our partners Vets Now on 01792775572.

We believe our partnership offers you and your pet the very best level of care, day and night. We would remind you that Vets Now is a pet emergency service. For routine cases such as vaccinations and topical treatments, please call us as you would normally, during our daytime opening hours.

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do. You can find out more about their service here: https://www.vets-now.com/find-an-emergency-vet/swansea. Based at 20 Viking Way, Winch Wen, Swansea, SA1 7DA, their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.

At Gibson and Jones Veterinary Surgeons we know your pets are part of your family and our priority is, and always will be, to ensure they have access to the very best care, no matter what the time of day or night. That’s why we’re proud to partner with Vets Now.

Swansea Veterinary Surgery

2 Bryn-y-mor Rd, Gowerton,
Swansea, SA4 3EZ

01792 879822
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Opening Times

    • Appointments   9am - 10am
    • Appointments   2pm - 4.00pm
    • Appointments   5pm - 6.45pm
    • Appointments   9am - 11am

Llanelli Veterinary Surgery

154c Sandy Road,
Llanelli, SA15 4DP

01554 773943
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Opening Times

    • Appointments   9am - 10am
    • Appointments   2pm - 4pm
    • Appointments   5pm - 6.30pm
    • Appointments   9am - 11am

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Photography by Aled Evans
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